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Plain-English answers for small business.

Short, checked answers to the questions business owners ask us about websites, Google, AI search, socials, domains and the tools that run a business.

Topics

Pick a topic.

Websites

Platforms, redesigns, redirects, speed and what a website costs to run.

First answers coming soon

Google and local search

Search Console, your Google Business Profile, reviews and the map pack.

See the Google answers

AI search

How ChatGPT and AI Overviews find a business, llms.txt and MCP servers.

See the AI search answers

Social media

What to post, how often, and how to turn jobs and reviews into posts.

First answers coming soon

Domains, email and DNS

DNS records, SPF, DKIM and DMARC, and moving a .com.au domain.

First answers coming soon

Business systems

Google Workspace, Microsoft 365, GST on software and wallet cards.

See the business systems answers

Start here

The questions to start with.

Glossary

The terms, in plain English.

Each term gets one short definition and an example from a small business.

See the full glossary

Can't find your question?

Ask us. We answer every question within one business day, and the good ones become new answers here.

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