Learn
Plain-English answers for small business.
Short, checked answers to the questions business owners ask us about websites, Google, AI search, socials, domains and the tools that run a business.
Topics
Pick a topic.
Websites
Platforms, redesigns, redirects, speed and what a website costs to run.
First answers coming soon
Google and local search
Search Console, your Google Business Profile, reviews and the map pack.
See the Google answers
AI search
How ChatGPT and AI Overviews find a business, llms.txt and MCP servers.
See the AI search answers
Social media
What to post, how often, and how to turn jobs and reviews into posts.
First answers coming soon
Domains, email and DNS
DNS records, SPF, DKIM and DMARC, and moving a .com.au domain.
First answers coming soon
Business systems
Google Workspace, Microsoft 365, GST on software and wallet cards.
See the business systems answers
Start here
The questions to start with.
Glossary
The terms, in plain English.
Each term gets one short definition and an example from a small business.
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